Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our services through prime-signal.guru.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

Information You Provide

When you submit a consultation request or contact us, we collect:

• Your name
• Email address
• Service selection and preferences
• Any additional information you choose to provide in inquiry forms

Automatically Collected Information

When you visit our website, we may collect certain technical information including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your consultation requests and inquiries
• To schedule and manage appointments
• To provide tailoring and design services you request
• To maintain records of our client relationships
• To improve our website functionality and user experience
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily submit information through our forms
• Contract Performance: When processing is necessary to provide services you've requested
• Legitimate Interests: For business operations, website improvement, and client relationship management
• Legal Obligations: When required by applicable laws

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist with business operations (hosting, email communication)
• Legal authorities when required by law or to protect our rights

Any third-party service providers are contractually bound to protect your information and use it only for specified purposes.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Client records are typically maintained for seven years following the completion of services to comply with business and legal requirements.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Restriction: Request limitation on processing of your data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at info at prime-signal.guru

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience and store your cookie preferences. For detailed information about our cookie usage, please refer to our Cookies Policy.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info at prime-signal.guru
Address: Calle Santa María la Blanca 18, 41004 Sevilla, Spain